Skip to main content
All CollectionsGeneralOnboarding Hold
What happens if I fail to provide the required KYC documents?
What happens if I fail to provide the required KYC documents?
K
Written by Kelechi Ekechukwu
Updated over 2 months ago

Failure to provide the requested documents will result in the

onboarding process being paused. Your account will remain inactive,

and you will not be able to perform transactions such as deposits,

payments, or multicurrency account creation until the necessary

documents are submitted and approved.

Did this answer your question?