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How do I report a technical issue with my account?
How do I report a technical issue with my account?
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Written by Kelechi Ekechukwu
Updated over 2 months ago

To report technical issues, follow these steps:

• Open the Support Widget located on the platform.

• Select the Make a Complaint option to initiate your report.

• Choose the IT/Tech Reply Button to categorize your issue

correctly.

• Provide detailed information about the issue, including

specific error messages, transaction IDs, or screenshots, if

applicable. This helps the support team identify and resolve

the problem more efficiently.

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