You can monitor the progress of your complaints or support

requests through the Support Center in the Support Widget. Each

ticket is assigned a unique reference number, and its status is

updated in real-time as the support team works on it. The available

statuses include:

• Open: Your ticket has been submitted and is awaiting

review.

• In Progress: The support team is actively working on

resolving your issue.

• Waiting for Customer Input: The support team is actively

waiting on the customer to provide requested information or

documentation

• Resolved: The ticket has been successfully addressed,

and a resolution has been provided.