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Can I contact support on behalf of someone else in my organization?
Can I contact support on behalf of someone else in my organization?
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Written by Kelechi Ekechukwu
Updated over 2 months ago

Yes, you can act on behalf of another team member, provided you have the necessary permissions. For example, if you are an administrator, you can submit tickets related to account access issues, role adjustments, or transaction discrepancies for your colleagues.

Be sure to include all relevant details, such as the affected user’s name, email address, and the specific issue they’re experiencing, to help the support team resolve the matter efficiently.

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